We love hearing feedback and how we can improve

Open to suggestions

We like to think that Safe and Sound Property Inspections is the best company offering building and pest inspections Melbourne has to offer, but we know that sometimes our customers may have some ideas on how we can improve. Whilst other companies get offended if you tell them that their service isn’t up to scratch, we would rather that you tell us what you didn’t like and let us know how we could do it better. When you’ve been doing your job for as long as we have, it can be difficult to think of new ideas when we’re so used to the old ones. We’d love to hear what you think! Whilst your messages of thanks and testimonials are hugely appreciated, we want you to come back time and time again, so if there’s anything making you feel that you wouldn’t want to do that, just let us know.


All feedback is read and considered

We’ve carried out many a pest inspection Box Hill homebuyers have asked us to do, and we hope to do many more. Have you had a pest inspection or building inspection done by us? Were you happy? If you were happy, we’d love if you could let us know why and what parts in particular we did best. If you weren’t happy, then we want to know about that too! If you can think of ways we can improve to make the whole inspection process better or more helpful to our customers like you, then send us a message. We consider all feedback that is sent to us. We’ll be in touch if we’d like more information and if you have any suggestions, we’ll take those on board and do our best to implement them. We’re always trying to find ways to be the best, so any ideas that you have will certainly be welcome!